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Airpay TAP

Airpay TAP

Airpay TAP (Tap And PIN) is a tap on phone smart software solution (sometimes called Soft POS) that turns your NFC-enabled Android smartphone or tablet into a payment terminal.

Supported Devices

Airpay TAP is available on a variety of Android phones from popular manufacturers including Samsung, Google, Huawei, and others.

For a full list of supported devices, please view the supported devices list. New devices are added all the time, and if you have a particular device you'd like to see supported, feel free to contact us.

If your device is unsupported or if you use an Apple device, then you can instead use one of our Bluetooth readers, which you can find more about at https://airpayapp.com.au/ or by contacting us.

Merchant Responsibilities and Guidelines

As a merchant, you have certain responsibilities when using Airpay TAP. Please make sure you're familiar with the Airpay TAP Merchant Guidelines which outline the steps that you need to take to keep your device secure.

Enabling Card Payments

After you first login to Airpay POS, you can enable Airpay TAP by choosing Enable from the card payments card on the dashboard. You can also do this by navigating to More > Card Payments, and choosing Enable on the Airpay TAP card.

Enabling Airpay TAP can take around 30 seconds while we ensure the security of your device and create a secure channel from your device to our backend.

Before you perform your first transaction, Airpay TAP will prompt you to enable any permissions and settings that are needed for Airpay TAP to operate, as well as asking you to verify your app. The required permissions and settings are:

  • Do not disturb access - This is used to ensure that the cardholder doesn't see any of your personal notifications during a transaction
  • Device Location access - Your device location helps us to minimise transaction fraud
  • Device Location enabled - Your device location must be turned on for us to access it
  • NFC enabled - Your device NFC is required to do transactions
  • Google Play Protect enable - Your device must have Google Play Protect enabled which helps protect you from malicious apps on the Play Store

Accessibility Services

During a transaction, you must ensure that any accessibility services are disabled. This is required to ensure the security of any sensitive card-holder data (including your customer's card number and PIN).

If you use any accessibility services (such as a screen reader, or a password manager), then we recommend using Android's Accessibility Shortcut feature which you can use to quickly turn accessibility on and off as needed. You can use this feature to quickly disable accessibility before a transaction and re-enable it afterwards.

You can read more about this feature at Google's Android Accessilbility Help - Use accessibility shortcuts website. Note that the process to enable accessibility shortcuts may differ between devices.

Verifying Airpay TAP Security

Verifying Airpay TAP allows you to verify that Airpay POS and Airpay TAP are operating securely together.

To verify Airpay TAP, navigate to More > Card Payments > Tools Menu > Verify Airpay TAP. You can then verify Airpay TAP by tapping Verify Now or else by scanning the provided QR code with a different mobile device.

Airpay TAP will launch a website in your mobile devices web browser which will tell you if your device and app are secure and safe to use for payments. If your device or app is identified as not being secure, please contact us.

When verifying your app, ensure that you see the lock 🔒 icon in your browsers address bar and that your address bar shows airpayshield.com.

Protected by Airpay Shield

Airpay Shield (airpayshield.com) is our back-end verification system that ensures that your mobile device is operating safely and securely, and ensures the security of any transactions processed on your mobile device.

Making Payments

To make a payment using Airpay TAP, you'll need to create a sale or invoice and then follow the Card Payments instructions.

Once a sale has been started, Airpay TAP will guide you and the cardholder through the transaction:

Airpay TAP

  1. The cardholder must tap their card
  2. If a PIN is required, the cardholder must enter their PIN
  3. The phone will display the transaction result

Android NFC Location

Your Android device has an NFC antenna on the back of it, this is where the cardholder must tap their card. However, different phones have this NFC area in different positions, so you may need to assist the cardholder with locating the best area to tap their card. Usually your NFC area is near the top of the phone or near the centre of the phone.

Disabling Airpay TAP

To disable Airpay TAP, navigate to More > Card Payments and choose Disable from the Airpay TAP tab.

Airpay TAP Tools

You can find the Airpay TAP Tools inside More > Card Payments.

This tools menu displays the version of Airpay TAP that is loaded in your copy of Airpay POS, and also allows you to verify your Airpay TAP security.

Reporting Vulnerabilities

If you believe you have found a vulnerability in Airpay TAP, Airpay POS, or a related product, please let us know via our secure Vulnerability Reporting form.